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Terms and Conditions

Product Sales

Product sales are final. We do not offer returns. We will exchange your product if it is proven to be demonstrably defective on arrival (at our discretion), or ship a replacement if your package fails to arrive. 

Shipping is charged in addition to the purchase price. Shipping rates may vary by location in Japan. We currently do not ship outside of Japan. 

We ship through a variety of logistics companies including Japan Post. Please allow at least 10 business days for shipping. 

If we ship you the incorrect product according to your order, we will ship you a new one at our expense once the old product is returned. It must be returned unused. Customer is responsible for return shipping. 

Payments for online orders are processed via Stripe. We do not keep payment details on file other than those associated with the order through Stripe (name, address, order, last 4 digits of credit card). 

Free Online Ads

Currently online ads are free. If you would like us to display your ad, please contact us and we will discuss putting your ad on our site. 

Free ads may be removed at any time or displayed in any way at our discretion. Okinawa Heartbeat has no obligation to display nor continue to display free ads.

If we are displaying an ad for your company and you wish to have your ad delisted, contact us and we will remove it as soon as we reasonably can. 

Companies who support Okinawa Heartbeat by displaying free ads may be offered the chance to convert to a paid contract when our traffic is high enough to support paid ads. Advertisers have no obligation to convert to paid contracts. 

The terms of paid contracts will be different from the terms of free ads.

Photography
Bryan Holm

The Cursed Coral Queens

Everyone loves mermaids, even scary ones. This photo from Hamahiga Island captures two of them in their native element.

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